Membership Privacy Policy

Updated August 31, 2017

This website is owned and operated by the Springbok Supporters Club (Pty) Ltd and will be referred to as “We”, “our” and “us” in this Membership Privacy Policy. By using this site, you agree to the Membership Privacy Policy of this club (“the club”), which is set out on this website page. The Membership Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the website.

We reserve the right, at our discretion, to modify or remove portions of this Membership Privacy Policy at any time. This Membership Privacy Policy is in addition to any other terms and conditions applicable to the club. We do not make any representations about third party organisations that may be linked to the club.

We recognise the importance of protecting the privacy of information collected about members of our club, in particular information that is capable of identifying an individual (“personal information”). This Membership Privacy Policy governs the manner in which your personal information, obtained through joining the club, will be dealt with. This Membership Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.

Personal Information

  1. Personal information about members of our club is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in South Africa.

Use of Information

  1. Personal information that members submit to our club is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Membership Privacy Policy or at the time of collection. Copies of correspondence sent from the club, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.

Collecting information on registered members

  1. As part of registering with us, we collect personal information about you in order for you to take full advantage of our services. To do this it may be necessary for you to provide additional information to us as detailed below.
  2. Registration: Registration is completely optional. Registration may include submitting the following:
  • full name
  • identity number or passport number
  • date of birth
  • gender
  • race
  • email address
  • physical address
  • postal address
  • telephone numbers
  • option on receiving updates and promotional material
  • any other information

You may access this information at any time by logging in and going to your account.

Credit card and debit card details

  1. Credit card and debit card details are not stored. This information is handed over to a third-party payment gateway.

Disclosure

  1. Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.

Security

  1. We strive to ensure the security, integrity and privacy of personal information submitted to our club, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the internet can be guaranteed to be totally secure.
  2. However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
  3. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

Collecting information for website users

  1. IP Addresses: Our web servers gather your internet protocol (IP) address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.
  2. Cookies and Applets: We use cookies to provide you with a better experience. These cookies and applets allow us to increase your security by storing your session identity and are a way of monitoring single user access. This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of our website.

Access to information

  1. We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.
  2. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

Links to other sites

  1. We provide links to websites outside of our websites, as well as to third party websites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that website and its privacy statement.

Problems or questions

  1. If we become aware of any ongoing concerns or problems with our websites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Membership Privacy Policy, or you have a problem or complaint, please contact us.